“We’re proud to be one of the top 4 dealerships in Queensland and top 14 Australia wide”
We would like to thank all of our guests and staff for their support and contributions to our continuous development, business achievement and overall success in 2014.
A combination of passion, hard work and the philosophy of ‘Kaizen’ – meaning continuous improvement – has allowed us to receive the following awards for our 2014 performance:
Silver Used Vehicle Excellence
The Used Vehicle Excellence Award is designed to recognise the best performing dealerships in Australia in the area of Used Vehicle operations.
Bronze Brand and Customer Experience Excellence
The Brand and Customer Experience Award has been designed to award those Dealerships who contribute to enhancing the Toyota brand in their market, whilst consistently meeting and exceeding our customers’ expectations. The Brand and Customer Experience Award criteria are designed to reflect a Superior Quality customer experience across all Toyota touch points, ensuring we create Customers For Life.
Bronze Business Management Excellence
The 2014 Toyota Business Management Excellence Award recognises and honours high achievement of Toyota’s dealer business management standards and the contribution to the ongoing success and growth of the dealership.
Bronze Parts Excellence
The Parts Award for Excellence is designed to identify and reward the best Parts and Accessories departments in Australia. Dedication to the finer points of Parts department management as well as outstanding sales and operations define the criteria for this award category.
Bronze Service Excellence
The Service Excellence Award is designed to identify and reward the best service dealers in Australia. Dedication to the finer points of dealership management as well as outstanding customer service defines criteria for this award category.
Bronze Toyota Finance Dealer of the Year
The Toyota TFS Dealer of the Year recognises Dealerships achieving outstanding performances in all aspects of Toyota Financial Services.
Bronze Toyota F&I Manager of the Year
The Toyota F&I Manager of the Year is designed to recognise and honour top performing Business Managers in Finance and Insurance.
The 2014 Toyota President’s Award for Excellence represents the highest achievement in all aspects of dealer performance and will be limited to 14 of Australia’s most elite dealerships nationally. It is recognition for dealerships that continue to go above and beyond at each customer touch point and represent the best of the best.
We will continue to follow the philosophy of ‘Kaizen’ and we are excited to see what we can achieve in 2015 with your support and our award winning team.